Services: Public Sector Debt Recovery
Sundry Debt Recovery, Tracing and Legal Recovery

MRCS debt collection service is tailored to meet the demands of Local Authority, Housing Association and other public sector clients.

Using strategic partners who are specialists in letter and telephone debt recovery, tracing, and litigation, MRCS provides solutions for all local authority and public sector debt.

Our portfolio of Debt Collection services includes:

MRCS offers a completely independent managed service, which places the needs of our clients first. Our company also provides a comprehensive service for Local Authorities which, in addition to collection and enforcement of unpaid Council Tax and Business Rates, require a consolidated approach to recovering all of their debts.

Sundry Debts

MRCS is able to recover the whole range of such debts. A dedicated team of proven negotiators will resolve these debts and enhance collection performance.

Housing Benefit Overpayments (HBOP)

MRCS appointed teams are experienced in identifying and realistically managing hardship cases. Our partners have a proven record in meeting our clients desire to improve collection rates in areas where sensitivity and judgement are often needed to successfully recover debts.

Former Tenant Rent Arrears Recovery

MRCS will select teams that deliver results by encouraging a significant percentage of these debtors to undertake regular payments and wherever possible to ensure early settlement.

Our Tracing and Trace and Collect services are particularly valuable in resolving debts owed by former tenants who have provided no new address.

Tracing and Trace and Collect

The issue of ‘Gone Aways’ is a perennial problem reflecting society’s mobility. Our specialist tracing partners will pursue the debt using a combination of technology (electronic databases), advanced confirmation techniques and tenacity (tracing agents experience and skill).

If instructed, once the debtor has been located, the collection process can begin or resume, to achieve payment for the Local Authority or Housing Association.

Legal Recovery

MRCS has developed a bank of specialist legal partners whose services provide our Local Authority clients with a realistic option to exhaust all recovery avenues before debts are considered for write-off. Legal Recovery is a very effective, innovative and cost-effective strategy, to resolve persistent evaders and major debtors.

Our strategies include the use of:

 
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